Digital Personal Data Protection readiness

• For account, authentication, platform security, support, billing, and product operations, TRL acts as a Data Fiduciary.
• For buyer, tenant, seller, owner, or third-party data that a broker uploads or receives through their workspace, the broker may act as the Data Fiduciary and TRL may act as a processor or service provider for that broker.
• For public listing pages, brokers remain responsible for ensuring that property and contact information can lawfully be published.

TRL is designed to give clear notices before account creation, verification, WhatsApp intake, lead submission, and public listing publication. Where consent is the lawful basis, we aim to explain the personal data collected, the purpose of processing, how to withdraw consent, and how to contact us.

Subject to applicable law and identity verification, Data Principals may request access to information about processing, correction, completion, updating, erasure, grievance redressal, and nomination of another person to exercise rights in the event of death or incapacity.

Privacy and grievance requests can be sent to the support email shown on this page. We will review and respond within applicable statutory timelines once the relevant DPDP rules and operational timelines apply to the request.

TRL is intended for professional broker use and is not directed to children. Users must not knowingly upload children's personal data, highly sensitive identity information, financial credentials, passwords, medical information, or unnecessary personal documents into listing chats or public pages.